Terms of Service

Last updated: April 25, 2026

Please read these Terms of Service ("Terms") carefully before using the GlowGram mobile application ("Service", "GlowGram", or "App") operated by YuzuFam ("we", "us", or "our"). By accessing, downloading, installing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not use the Service.

1. Acceptance of Terms & Eligibility

• By creating an account or using GlowGram, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract.
• If you are under 18, you may not use the Service under any circumstances. We reserve the right to terminate, without notice or refund, any account suspected of being held by a person under 18.
• If you are using the Service on behalf of an entity, you represent that you are authorized to bind that entity to these Terms.
• The Service is intended for users in jurisdictions where AI-generated content tools are lawful. You are responsible for determining whether your use of the Service complies with the laws of your jurisdiction.

2. Account & Authentication

• Accounts are created exclusively via Google Sign-In (Google OAuth). We do not offer email/password authentication. You are responsible for maintaining the security of your Google account credentials.
• You may hold only one (1) GlowGram account. Creating multiple accounts to circumvent restrictions, bans, or credit limits is strictly prohibited.
• You are responsible for all activity that occurs under your account, including content generated and credits consumed.
• Notify us immediately at hello@glowgram.app if you suspect unauthorized access. We are not liable for losses arising from your failure to safeguard your account.

3. Service Description

GlowGram provides the following AI-powered features. Each feature is a creation tool only; you are solely responsible for how you use the output.

• AI Persona Generation — Generate fictional persona images using Grok Imagine via fal.ai (xai/grok-imagine-image). The system produces 4 candidate images per generation; you select 1.
• AI Avatar Animation — Generate a looping 5-second idle animation from your selected persona image using Kling I2V via fal.ai.
• AI Photo Generation — Generate stylized photos using Seedream v4.5 (fal-ai/bytedance/seedream/v4.5/edit) across 11 supported shot types.
• AI Video Generation — Generate motion-transferred videos using Kling v3 Motion Control via fal.ai (Pro: 1080p; Standard: 720p), up to 30 seconds, derived from a reference video and a generated photo.
• Reference Video Download — Download reference videos from supported platforms (YouTube, TikTok, Instagram) via cobalt.tools for use as motion references.
• Trending Feed — Browse, like, and comment on trending AI-generated and creator content; optionally use trending clips as motion references.

4. Content Ownership & License

• Your content. Subject to your compliance with these Terms and applicable third-party model provider terms, you own the AI-generated personas, avatar animations, photos, and videos you create through your account.
• Limited platform license. You grant GlowGram a non-exclusive, royalty-free, worldwide license to host, store, transmit, cache, reproduce, and display your generated content solely as necessary to operate the Service (including the trending feed, internal showcases, and infrastructure operations). This license terminates when you delete the content or your account, except where retention is required by law or for backup integrity windows not exceeding 30 days.
• Platform IP. GlowGram retains all right, title, and interest in and to the Service, including the application, source code, user interface, brand assets, underlying integrations, prompts, prompt-engineering logic, and all derivative works thereof. You may not copy, modify, distribute, sell, lease, reverse-engineer, decompile, or create derivative works of any part of the Service.
• No AI training. We do not use your generated content, prompts, or persona attributes to train our own AI models.

5. AI-Generated Content — Disclaimer & User Liability

This section is essential. By using GlowGram, you acknowledge and accept the following without exception.

5.1 Output Variability

The AI models powering GlowGram are probabilistic generative systems. Identical or near-identical inputs may produce materially different outputs across generations. Outputs may differ from previews, demonstrations, marketing materials, prior generations from your account, or your subjective expectations. Variability is an inherent characteristic of generative AI and is not a defect.

5.2 Model Updates & Changes

We may at any time, without prior notice and at our sole discretion, change, upgrade, downgrade, replace, restrict, or remove the underlying AI models (including but not limited to Grok Imagine, Seedream v4.5, Kling v3 Motion Control, and Kling I2V), fine-tunes, sampling parameters, prompt-construction logic, or third-party providers. As a result, output style, fidelity, aesthetic characteristics, supported features, and behavior may change. You acknowledge that the Service is a moving target and that no specific model version, behavior, or output style is guaranteed for any duration.

5.3 No Quality Guarantee

We make no representation or warranty that generated content will be of any particular quality, resolution, frame rate, aesthetic style, anatomical accuracy, semantic faithfulness to your prompt, commercial value, suitability for any platform's content guidelines, or fitness for any particular use. Generation failures, artifacts, distortions, prompt-misalignment, and consumed credits without satisfactory output are foreseeable and accepted risks of generative AI.

5.4 Resemblance to Real Persons

All personas generated by GlowGram are entirely fictional and synthetic. Any resemblance — whether facial, anatomical, vocal, stylistic, or otherwise — to any real person, living or deceased, public figure, celebrity, or private individual is purely coincidental, statistically inevitable in a probabilistic system, and entirely unintentional. GlowGram bears no responsibility, legal or otherwise, for such coincidental resemblances. You agree not to attempt to generate, identify, or represent any output as a likeness of a specific real person without that person's verifiable, explicit, written consent.

5.5 User's Downstream Liability

If you publish, distribute, monetize, post, share, transmit, license, sell, broadcast, or otherwise use AI-generated content created via GlowGram — including without limitation:

• (a) on any social media platform, online community, website, or messaging service (including Instagram, TikTok, YouTube, Facebook, X/Twitter, Reddit, Discord, Telegram, Threads, and any other platform);
• (b) in any commercial, promotional, advertising, sponsored, or revenue-generating context;
• (c) in any manner that infringes, dilutes, or violates third-party rights, including copyright, trademark, right of publicity, right of privacy, moral rights, or trade dress;
• (d) in any misleading, deceptive, defamatory, harassing, or fraudulent manner; or
• (e) in any manner contrary to applicable law, regulation, or platform policy —

YOU bear sole, exclusive, and full legal, financial, regulatory, and reputational liability for all consequences thereof. GlowGram provides a generation tool only. We have no control over, no involvement in, no review of, and accept no responsibility whatsoever for what you do with any output once it leaves the Service. Any claim, demand, lawsuit, regulatory inquiry, takedown, or damages arising from your downstream use is your sole responsibility.

5.6 Third-Party Platform Terms (Instagram, TikTok, YouTube, etc.)

Major platforms (Instagram, TikTok, YouTube, Meta, X/Twitter, and others) maintain their own evolving terms regarding AI-generated content, synthetic media, deepfakes, mandatory disclosure labels, election-related content, and watermarking. When you upload, post, or share AI-generated content created with GlowGram on any third-party platform, you alone are responsible for: (i) reading and complying with that platform's then-current terms; (ii) applying any required disclosure label or watermark; (iii) complying with applicable AI-disclosure laws (e.g., EU AI Act, U.S. state-level AI labeling laws, Korean synthetic-media disclosure rules); and (iv) responding to any takedown, demonetization, or account action taken by that platform. GlowGram makes no representation that its outputs are pre-cleared for any platform.

5.7 No Professional Advice

Nothing generated by GlowGram constitutes legal, financial, medical, psychological, accounting, tax, or other professional advice. Outputs are creative and entertainment artifacts only. Do not rely on AI-generated content for any decision having legal or material consequence.

5.8 Stronger Indemnification for AI Content

Your indemnification obligation set forth in §13 expressly and without limitation extends to any claim, demand, regulatory action, or proceeding arising from or relating to: (i) any content you generated via the Service; (ii) any subsequent publication, distribution, or use of such content by you or anyone acting on your behalf; (iii) any allegation that such content infringes intellectual property, right of publicity, right of privacy, or moral rights; and (iv) any allegation that such content is defamatory, deceptive, or unlawful.

6. Prohibited Uses

You agree not to use GlowGram, and not to encourage or permit any third party to use GlowGram, to:

• Create deepfakes or non-consensual likenesses — Generate content depicting real, identifiable persons without their explicit, verifiable, written consent.
• Sexual exploitation — Create, distribute, or solicit sexually explicit content involving minors or any person who has not provided explicit consent. Generation of CSAM is strictly prohibited and will result in immediate, permanent account termination, preservation of evidence, and reporting to appropriate authorities (including KCSC, NCMEC, and local law enforcement) as required by law.
• Fraud, identity theft, and impersonation — Use AI-generated content to impersonate any individual, organization, brand, or public figure, or to commit identity theft, social-engineering attacks, or romance/investment scams.
• Misinformation and synthetic media abuse — Create or distribute AI-generated media represented as authentic footage, particularly in connection with news, current events, or public figures, with intent to deceive.
• Harassment, hate speech, and targeted abuse — Generate content that harasses, threatens, dehumanizes, or incites violence against individuals or groups based on protected characteristics (race, ethnicity, religion, gender, sexual orientation, disability, etc.).
• Intellectual property violations — Use reference videos, music, brand assets, or other materials in any manner that infringes third-party copyright, trademark, or other intellectual property rights.
• Evading AI detection — Modify, post-process, watermark-strip, or otherwise alter outputs with intent to defeat AI-content detection systems, classifiers, or platform safety tools.
• Fake account creation — Use AI-generated personas, photos, or videos to create, populate, operate, or sell fake or impersonated accounts on any social media or online platform.
• Political deception & voter suppression — Generate or distribute synthetic media in political advertisements, campaign materials, or any communication intended to influence elections, suppress voter turnout, or misrepresent candidates' speech, position, or conduct.
• Platform AI/synthetic-media policy violations — Generate or use content in any manner that violates the AI-content, synthetic-media, or disclosure policy of any platform on which you intend to publish.
• Automated access — Use bots, scrapers, headless clients, or automated tools to access, query, or interact with the Service or its underlying APIs without our prior written authorization.
• Circumventing limits — Exploit bugs, manipulate the credits system, abuse refunds, share accounts commercially, or otherwise circumvent rate limits, paywalls, or feature restrictions.

Violation of this §6 may result in immediate account termination without refund, forfeiture of unused credits, civil liability, and, where required by law, reporting to relevant authorities.

7. Reference Videos & DMCA

• GlowGram enables downloading of publicly accessible reference videos from YouTube, TikTok, and Instagram via the cobalt.tools service to facilitate motion-transfer generation.
• You are solely responsible for ensuring you have the necessary rights, licenses, fair-use justification, or permissions to download and use any reference video.
• GlowGram does not claim ownership of reference videos, makes no representation regarding their copyright status, and acts only as a conduit for download and processing.
• DMCA Designated Agent. If you are a copyright owner (or authorized agent thereof) and believe content on GlowGram infringes your copyright, please send a notice meeting the requirements of 17 U.S.C. § 512(c)(3) to:

8. Credits, Subscriptions, Refunds & Cancellation

• AI generation features consume credits. Indicative consumption rates: photos 1 credit, avatar animations 6 credits, video Pro 2.5 credits/second, video Standard 2.0 credits/second. Rates may be adjusted with reasonable notice.
• Credits are purchased via Google Play and managed by RevenueCat. Credits are non-transferable, non-exchangeable, have no cash value, and are usable only within the Service.
• Subscription credits — Granted in full at the start of each renewal period. Subscription credits and any one-time pack credits associated with the same account are consumed in FIFO (first-in-first-out) order. If you cancel mid-period, any unused subscription credits expire at the end of the current paid period and are not carried forward.
• One-time credit pack credits — Do not expire so long as your account remains active.
• Subscription tiers — Mini ($9.99/month), Solo ($49/month), Creator ($99/month). Pricing displayed in-app at purchase governs.
• Renewal & cancellation — Subscription renewals are processed by Google Play. Cancel anytime via Google Play subscription settings. Access continues until the end of the current paid period.
• Google Play refunds (primary channel) — Use Google Play directly: Google Play app → Account → Purchase history → Report a problem. Google Play's own refund policy applies.
• 7-Day Withdrawal Right (Republic of Korea) — Under the Act on Consumer Protection in Electronic Commerce, Korean consumers may request a full refund within 7 days of purchase for unused credits. Partially used credits are eligible for a refund of the unused portion only. Fully consumed credits are non-refundable. These statutory rights take precedence where they conflict with anything else in these Terms.
• Refund by email — hello@glowgram.app with your registered email, Google Play Order ID, and reason. We respond within 5 business days.
• Pricing, credit conversion ratios, included features, or subscription terms may be modified with reasonable advance notice. Changes do not retroactively affect already-purchased credits.

9. Third-Party Services

GlowGram integrates the following third-party services to deliver its features. Your use of these services is subject to their respective terms and privacy policies, which we encourage you to review.

• fal.ai — AI inference for Grok Imagine, Seedream v4.5, and Kling v3. fal.ai does not use your inputs to train AI models.
• Supabase — Database, authentication, and file storage on US-based servers.
• Firebase / Firebase Cloud Messaging (Google) — Push notifications.
• RevenueCat — In-app purchase and subscription management.
• cobalt.tools — Reference video download from YouTube, TikTok, and Instagram.
• Google Gemini 2.5 Flash via OpenRouter — First-frame analysis of reference videos for shot-type classification.
• Apify & EnsembleData — Trending content discovery from public social-media data sources.

GlowGram is not liable for outages, errors, security incidents, content moderation actions, pricing changes, or feature changes made by third-party providers. Discontinuation of a third-party service may require us to remove or modify dependent features without refund.

10. Termination

• We may suspend or terminate your account at any time, with or without notice, for any violation of these Terms or any conduct that we determine, in our reasonable discretion, to be harmful to other users, third parties, the Service, or our business.
• You may delete your account at any time via the in-app flow (Settings → Support → Delete Account) or by following the instructions on our Account Deletion page.
• Upon termination: (i) your right to use the Service ceases immediately; (ii) generated content and account data are deleted within 30 days, except where retention is required by law (e.g., purchase records, tax records, dispute records); (iii) unused credits and unused subscription time are forfeited; (iv) sections of these Terms that by their nature should survive termination (including IP, disclaimers, limitation of liability, indemnification, governing law) shall survive.

11. Disclaimer of Warranties

THE SERVICE AND ALL AI-GENERATED OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS, AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GLOWGRAM AND ITS LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND QUIET ENJOYMENT.

WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM ANY WARRANTY THAT AI-GENERATED OUTPUTS WILL BE: (a) FIT FOR ANY COMMERCIAL, CREATIVE, EDITORIAL, ADVERTISING, BROADCAST, OR OTHER PARTICULAR PURPOSE; (b) FREE FROM ARTIFACTS, DISTORTIONS, BIAS, OR PROMPT-MISALIGNMENT; (c) COMPLIANT WITH ANY THIRD-PARTY PLATFORM'S CONTENT POLICIES; (d) FREE FROM INCIDENTAL RESEMBLANCE TO REAL PERSONS; OR (e) AVAILABLE WITHOUT INTERRUPTION OR ERROR.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GLOWGRAM, YUZUFAM, THEIR AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR REPUTATIONAL HARM, ARISING OUT OF OR RELATING TO:

• (a) your access to, use of, or inability to use the Service;
• (b) any AI-generated output, including its quality, fidelity, resemblance to real persons, alignment with your prompt, or any other characteristic;
• (c) your missed expectations regarding the Service or any output;
• (d) any downstream consequence of how you use, publish, distribute, monetize, or share generated content, including without limitation platform takedowns, demonetization, lawsuits, or regulatory actions;
• (e) any third-party service outage, error, change, or termination;
• (f) any unauthorized access to or alteration of your content or account;

WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF GLOWGRAM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY CASE, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID TO GLOWGRAM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100). THIS LIMITATION APPLIES IN THE AGGREGATE, NOT PER CLAIM.

13. Indemnification

You agree to defend, indemnify, and hold harmless GlowGram, YuzuFam, and their respective affiliates, officers, directors, employees, contractors, agents, and licensors from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• (a) your access to, use of, or misuse of the Service;
• (b) any content you generated via the Service and any subsequent publication, distribution, monetization, broadcast, or other use of such content by you or anyone acting on your behalf;
• (c) any allegation that your generated content infringes intellectual property rights, rights of publicity, rights of privacy, moral rights, or any other third-party right;
• (d) any allegation that your generated content is defamatory, deceptive, fraudulent, harassing, or unlawful;
• (e) your violation of these Terms, applicable law, or any third-party platform's terms;
• (f) your violation of any third-party right, including copyright, trademark, privacy, or publicity right.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes via the App or by email to the address associated with your account. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service and delete your account.

15. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Korea, without regard to its conflict-of-laws principles. Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be submitted to the exclusive jurisdiction of the courts of the Republic of Korea, with the Seoul Central District Court as the court of first instance, in accordance with the Civil Procedure Act. Mandatory consumer-protection rights of consumers domiciled in their place of residence are preserved.

For legal notices: hello@glowgram.app

16. Dispute Resolution

If a dispute cannot be resolved through direct communication with us, you may contact the following bodies:

• Korea Consumer Agency: www.kca.go.kr / 1372
• Electronic Commerce Dispute Mediation Committee: www.ecmc.or.kr / 1661-5714
• Personal Information Dispute Mediation Committee: www.kopico.go.kr / 1833-6972

17. Severability & Entire Agreement

If any provision of these Terms is held to be unenforceable, the remaining provisions shall remain in full force and effect, and the unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving original intent. These Terms, together with our Privacy Policy, constitute the entire agreement between you and GlowGram regarding the Service and supersede all prior agreements.

Business Information

• Company: YuzuFam
• Representative: Juhwan Park
• Business Registration No.: 690-21-00467
• Mail Order Business No.: 2026-Goyang Deogyang-0761
• Address: 102-1305, Hillstate Eco Deogeun, 110 Utteum-ro, Deogyang-gu, Goyang-si, Gyeonggi-do, Republic of Korea
• Email: hello@glowgram.app
• Website: https://glowgram.app

© 2026 GlowGram · Privacy Policy · Terms · Delete Account · hello@glowgram.app